Keep track of your invoices from sent to paid. Know exactly who owes you money and when to follow up.
#Invoice statuses
| Status | Meaning |
|---|---|
| Draft | Created but not sent |
| Sent | Delivered to customer |
| Viewed | Customer opened the invoice |
| Paid | Payment received |
| Overdue | Past due date, unpaid |
#View invoice status
- Go to Invoices
- See status badges on each invoice
- Filter by status to focus on specific invoices
#Filter by status
Click status filters to see:
- Unpaid: All outstanding invoices
- Overdue: Need immediate attention
- Paid: Completed invoices
#Mark as paid
When you receive payment outside of Stripe:
- Open the invoice
- Click Mark as paid
- Optionally add payment date and method
This updates your records without requiring online payment.
#Send reminders
For overdue invoices:
- Open the overdue invoice
- Click Send reminder
- A reminder email is sent to your customer
Be professional but persistent. A friendly reminder often does the trick.
#Best practices
#Before due date
- Send invoices promptly
- Set reasonable due dates (Net 14 or Net 30 are common)
- Enable online payments for faster collection
#When overdue
- Send a reminder within a few days
- Follow up by phone or email for large amounts
- Consider payment plans for long-standing invoices
#General tips
- Review unpaid invoices weekly
- Note customers with slow payment history
- Update payment terms if needed