Track Invoice Status

Monitor sent invoices and follow up on unpaid ones.

Keep track of your invoices from sent to paid. Know exactly who owes you money and when to follow up.

#Invoice statuses

StatusMeaning
DraftCreated but not sent
SentDelivered to customer
ViewedCustomer opened the invoice
PaidPayment received
OverduePast due date, unpaid

#View invoice status

  1. Go to Invoices
  2. See status badges on each invoice
  3. Filter by status to focus on specific invoices

#Filter by status

Click status filters to see:

  • Unpaid: All outstanding invoices
  • Overdue: Need immediate attention
  • Paid: Completed invoices

#Mark as paid

When you receive payment outside of Stripe:

  1. Open the invoice
  2. Click Mark as paid
  3. Optionally add payment date and method

This updates your records without requiring online payment.

#Send reminders

For overdue invoices:

  1. Open the overdue invoice
  2. Click Send reminder
  3. A reminder email is sent to your customer

Be professional but persistent. A friendly reminder often does the trick.

#Best practices

#Before due date

  • Send invoices promptly
  • Set reasonable due dates (Net 14 or Net 30 are common)
  • Enable online payments for faster collection

#When overdue

  • Send a reminder within a few days
  • Follow up by phone or email for large amounts
  • Consider payment plans for long-standing invoices

#General tips

  • Review unpaid invoices weekly
  • Note customers with slow payment history
  • Update payment terms if needed